my MEO - Área de Cliente5.5.2 - App Store

my MEO app, the easiest way to manage your MEO services



Main Features:



1. Offers designed with you in mind

See, in our stories, all the offers we designed with you and your family in mind.



2. Elevate your MEO experience

Explore our products, apps and services, inside and outside the home, and have the best experience with MEO.



3. Manages services for the entire family

Check your services or those of your family members, change tariffs or sign up for more services, such as Premium Channels, Netflix, Disney+ and much more.
If your internet ran out before the renewal date, no problem. Buy more net and always stay connected.



4. View and pay your invoice

Check your invoices and keep everything organized in one place. Activate direct debit or pay securely directly in the app.
If you have any doubts, our invoice comparator helps you find out what has changed compared to the previous month.



5. Control your consumption and expenses

At any time, you know what you have available, what you have already consumed and the renewal date for your net, SMS or minutes allowances. Define the limits for extra spending on your monthly fee and which services you want to have active

6. Use the Digital Assistant to save time

Use the Digital Assistant to clarify your doubts, quickly access the app's features or resolve faults automatically. And if you can't solve the problem, contact a human assistant.



7. View your contract information

Consult and update ownership, privacy and billing data. See your contract and loyalty period



8. Check your cell phones PIN and PUK

Check the PIN and PUK of your cell phones and activate 2nd copies of your card.



9. All support channels in one click

Go to your Profile and access all the support channels we have for you. If you need help on a more detailed topic, see the frequently asked questions, participate in our user community or find out where to find our stores and Support Lines.



10. Track the status of your orders

Create requests and check the status of support requests you have made in notifications in your customer area


With my MEO, managing your account and services is easy. Download it now and simplify your life with MEO.

Version History Thanks for using our app! This update includes performance improvements and bug fixes 5.5.2 Aug 19 Thanks for using our app! This update includes performance improvements and bug fixes 5.5.1 Aug 10 We're making my MEO app even simpler, more intuitive, and more secure.

- Enhanced security for account operations with code validation for sensitive actions.
- New biometric and PIN support for faster, more convenient, and secure access.
- Improvements to registration and service management journeys for a smoother experience.
- Installment Payment Plan information is now available directly in the app.
- Visual and navigation enhancements for a more modern and intuitive experience.
- Technical, performance, and stability improvements based on customer feedback to deliver an even better experience. 5.5.0 Jul 28 - Improved product registration process
- View and manage appointments directly in the app
- Simpler, more intuitive management of SkyShowtime
- Usability improvements based on user feedback
- Technical updates and performance improvements 5.4.0 Apr 8 - 100% digital eSIM, faster and without waiting
- Optimised payments with Apple Pay & Google Pay
- Smarter roaming: choose your country and go
- More security when updating your account details
- Improved accessibility and navigation
- Bug fixes and performance improvements, based on your feedback 5.3.0 11/27/2025 You can now manage MOCHE and MEO Empresas services in the my MEO App — everything in one place, with more control and convenience!
• We've made the app more inclusive and compatible with screen readers, so everyone can make the most of it.
• More services now available to manage in your my MEO App: SkyShowtime and MEO Care Electric Assistance.
• We've optimized navigation and performance based on customer feedback, making the app faster and smoother. 5.2.0 06/30/2025 - MEO Net Segura management for Mobile and Home.
- Disney+ now with in-app management.
- Parental control to set and manage TV Purchase PINs.
- eSIM improvements, with more activation info and installed device display.
- Clearer and more organized MEOS receipts.
- Simplified requests area.
- Technical and performance improvements for a faster, smoother experience.

Update the app now and enjoy the new features! 5.1.0 03/03/2025 - Updated design
- English version
- Premium Channels managment
- Electric Mobility Management
- New extra mobile data options
- Performance improvements 5.0.0 11/22/2024 - MEO Energia allows tariff plan changes
- Requests area with more help and simplified messages
- Improvements in roaming management
- Bug fixes and performance improvements 4.2.0 05/21/2024 - Associar serviços à app my MEO usando NIF
- Criar e acompanhar pedidos de apoio
- Pedir uma 2ª via eSIM do cartão
- Fazer a gestão do serviço de roaming e de chamadas internacionais
- Alterar as condições do tarifário MEO Energia
- Aderir ao programa MEOS
- Melhorias técnicas para uma melhor performance 4.1.1 03/18/2024 - Associar serviços à app my MEO usando NIF
- Criar e acompanhar pedidos de apoio
- Pedir uma 2ª via eSIM do cartão
- Fazer a gestão do serviço de roaming e de chamadas internacionais
- Alterar as condições do tarifário MEO Energia
- Aderir ao programa MEOS
- Melhorias técnicas para uma melhor performance 4.1.0 03/14/2024 Minor issues resolution and performance improvements 4.0.1 01/15/2024 Uma nova app em dark mode, desenhada para te dar acesso rápido à tua conta e ao mundo MEO.
Com nova organização e mais fácil de utilizar. Reconhece se estás dentro ou fora de casa, mostrando no ecrã de entrada, os serviços que tens disponíveis em cada modo.
No topo do ecrã de entrada, tens agora destacadas as ofertas escolhidas a pensar em ti. 4.0.0 11/02/2023 Melhorias 3.3.5 03/25/2023 Melhorias 3.3.4 03/24/2023 Melhorias 3.3.3 01/17/2023 Nova experiência na área de notificações e mensagens.
Acesso rápido a Ofertas a partir do menu inicial.
Melhorias de performance geral. 3.3.2 10/17/2022 Autenticação Sign in with Apple que permite fazer login com um único clique utilizando a sua conta Apple
Carregar o saldo de qualquer telemóvel pré-pago MEO (disponível no menu “Mais”)
Assistente virtual com reconhecimento de voz
Correção de erros e melhorias de performance 3.3.1 04/29/2022 Assistente Virtual MEO
Resolução de avarias com a Assistente Virtual MEO
Acompanhamento do estado de encomendas da loja online MEO 3.3.0 12/14/2021 Agendar visita a loja. Testar a velocidade da sua rede de internet. Acompanhar instalações do serviço MEO.
Melhorias técnicas e de performance. 3.2.16 05/27/2020 Melhoria no acesso à aplicação. 3.2.14 10/03/2019 Otimizações na abertura de links externos 3.2.13 09/02/2019 Otimizações na abertura de links externos 3.2.1 08/08/2019 Nesta nova versão melhorámos alguns aspetos técnicos que permitem aumentar a performance da app my MEO e a sua experiência! Diga-nos o que acha. Deixe a sua opinião nos comentários. 3.2.12 05/08/2019 -Experiência de navegação mais intuitiva
-Acesso mais rápido às funcionalidades e operações mais importantes
-Possibilidade de definir um produto favorito para acesso imediato a todos os detalhes
-Ofertas e passatempos exclusivos para clientes my MEO 3.1.3 11/26/2018